Stupid Fad #4: Management by Consensus
- Created by: Plato
- The theory: Important decisions should be made with the agreement of everybody in the group. Proposals are collaboratively developed, and full agreement is a primary objective. Consensus management is usually seen as an alternative to “top-down” decision making common inside hierarchical organizations.
- The reality: Since everybody has a say in the decision, anybody can effectively veto any decision. As a result, only decisions that are completely innocuous and support the status quo are ever made. Difficult decisions — ones that might ruffle feathers — get quietly shunted aside.
- The result: Forget the wisdom of crowds. Crowds are so stupid they can’t even figure out what the crowd is thinking. Specifically, consensus decision-making often results in what’s called “the Abilene paradox,” where a group will unanimously agree on a course of action that no individual member of the group desires because no one is willing to go against the perceived will of the group.
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